Clients FAQ

How does it work?

All you need to do is download our client app and register an account with a credit card or PayPal account and all your details. Once this is done all you need to do is select the service you desire, a time and a location and a stylist with the best capabilities to provide your service will go to the location you’ve selected and proved the service.

How much does it cost?

The app is free to use, from prices are available on the app.

How much is the booking fee?

The booking fee is from $10-$15

What does the booking fee cover?

The booking fee covers one contractor to do as many services as you like.

How do I know the contractor is safe?

All DAS/BOB contractors have gone through a police check and a working with children check

Are the contractors qualified?

Yes and they go through a trade test before being signed on.

How do you wash hair?

Contractors will have portable basins with them.

Do you clean?

Yes as soon as the contractor finishes they will clean everything up and take it with them.

Do you have stock on hand?

Yes all contractors will have stock ready to go.

Can I cancel a booking?

24hrs notice is required

How do I pay?

When you register for the app you will be asked to add your credit card or pay pal, and won’t be charged until after your service and you sign confirming the payment.

How do I know who’s coming?

Once a contractor accepts the appointment you will be notified who the contractor is with their complete profile.

What services can I have?

Dial a Style provides all hair, beauty, tanning, make-up and massage services, and BOB provides all barbering services

Where do you do the service?

At any location you want the service.

Can I book more than one contractor?

Yes, you can book as many contractors as you need although you will be charged a $15 booking fee per contractor.

Can I choose my contractor?

You can request the contractor through the app, but if you don’t know one it will be the best person for the capabilities you require.